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Q&A

Gainye Smart Ring | 24/7 Sleep, Health & Activity Monito Gainye Smart Ring | 24/7 Sleep, Health & Activity Monito
  • 2025-10-23 14:57:05

Why aren’t my heart rate, blood oxygen (SpO₂), or other readings showing up—or why are they inaccura

Why aren’t my heart rate, blood oxygen (SpO₂), or other readings showing up—or why are they inaccura

“Why aren’t my heart rate, blood oxygen (SpO₂), or other readings showing up—or why are they inaccurate?”

Why aren’t my heart rate, blood oxygen (SpO₂), or other readings showing up—or why are they inaccurate?

Here’s what might be happening:

  1. Make sure the sensor is snug against the pad of your finger. Any gap between your fingertip and the device can interfere with accurate readings.

  2. Avoid repeatedly tapping the “Measure” button if a reading doesn’t appear right away—this won’t help and may delay results.

  3. Most often, this issue occurs because the device isn’t worn tightly enough or the sensor isn’t fully in contact with your fingertip. A secure, consistent fit is key for reliable measurements.



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