![]()
“Is your smart ring not working?
”
Is your smart ring not working?
Here’s what to try:
Make sure the ring is powered on.
If it’s your first time using it—or if it’s been powered off—you’ll need to place it in the charging case to activate it.
Check the battery level.
If the app shows a disconnected status, put the ring back in the charging case and see if a blue LED lights up—this indicates the ring is charging.
Try reconnecting via the app.
Open the companion app and check whether it can detect and connect to your ring normally.
Follow us to discover our brand story and explore product details.
Have questions? Drop us a message anytime—we’re happy to help!
Gainye, Gain Yourself.
© Gainye Smart Ring | 24/7 Sleep, Health & Activity Monito. All Rights Reserved